Get in Touch With Us

Got a question about something you have read on mummyalarm.co.uk, spotted an error, or want to suggest a site we should look at? Below is how to reach us, what we can actually help with, and what we cannot.

The Best Way to Reach Us

Email is the most reliable route. Send your message to [email protected] and a member of the team will read it personally — we do not rely on automated replies to close out enquiries. Include a short summary of what your message is about (for example, "bonus terms question" or "correction to a review") so it reaches the right person quickly. We aim to respond within a couple of working days, though this can stretch slightly during busier periods.

What We Can Help With

• Questions about our reviews — If something in our coverage of a brand such as Betmica, Kikibet, Betninja or any other site listed on our trusted non Gamstop casinos page is unclear, ask us directly.
• Corrections — Bonus terms, payment options and licensing details on gambling sites change often. If you have spotted information that looks out of date, tell us and we will check it against the operator's current terms.
• Content suggestions — If there is a payment method, game type or comparison you would like us to cover in more depth, we are open to hearing it.
• General site feedback — Anything that would make the site more useful to you as a reader is worth passing on.

What We Cannot Do

We are an independent information and comparison resource, not a casino operator, payment processor or customer support desk for any brand we cover. That means a few things are outside what we can help with:

• We cannot process withdrawals, resolve account disputes or verify your identity with a casino — that has to go through the operator's own support team directly.
• We cannot access, close or self-exclude an account on your behalf. If you are looking to self-exclude from sites outside the GAMSTOP scheme, each operator has its own responsible gambling controls, and support organisations such as GamCare and the National Gambling Helpline can offer independent guidance.
• We do not offer financial, legal or gambling advice tailored to your personal situation.

A Note on How We Work

Some of the links and offers on this site are commercial, and we may earn a fee if you sign up through them. That relationship never decides how a site is ranked or reviewed — our ratings are based on the criteria set out on our comparison page, not on who advertises with us. If you ever think an offer, term or piece of copy on the site reads more like marketing than honest information, please flag it — that feedback goes straight to editorial.

Before You Get in Touch

Many common questions — how welcome bonuses work, which payment methods are typically supported, what GAMSTOP self-exclusion actually covers — are already answered on our main casino comparison page. It is worth a quick check there first, since it may save you waiting on a reply.

All gambling content on this site is intended for adults aged 18 and over. If you or someone you know is struggling with gambling, please seek support from a dedicated service rather than relying on advice from a comparison site.

We appreciate every message that comes in, whether it is a correction, a question or simply feedback on how we can do better. Thank you for reading, and we look forward to hearing from you.